User Research and Analysis
User research and analysis is an important activity for technical communicators, in that it provides the background knowledge, scope, and reference that is required to develop user-centered information products.
Technical communicators, with their specialized research, interviewing and analytical skills, are uniquely positioned to become the organizational experts on user research and analysis.
User research can involve one or more of the following activities:
Elizabeth Filippo created this page to support the usability needs of persona Margy Statler