Designing and Developing Information
The Site Map for the Body of Knowledge created in November 2008 envisages 6 sections within the topic of Designing and Developing Information.
We also have a proposal for a different organization for this area, in 4 sections. The first part of this page describes and links to the original 6 sections; the second part, Another proposal for organizing "Designing and Developing Information", is presented further down the page. Please comment to help us to decide how best to proceed.
The section on Infomation Management brings together topics like single sourcing, topic-based authoring, and content management.
It appears that the Information Design section was planned to include everything from needs assessment through Information Architecture to Accessibility. This is also where you will find the section on Instructional Design.
For many technical communicators, information development is primarily about writing - so in this section you'll find topics like writing within genres, writing for particular domains, and working with your subject matter experts to obtain the content you'll write about..
A technical communication product may be delivered in many different ways and across many different channels. This section is about that delivery process: different types of publishing, and devices to publish to.
The site map envisages Quality Assurance as including editing, styleguides, reviews, testing, evaluating quality and copyright protection.
Translation, Localization, and Globalization
We work in a connected world, and many of us will be producing communications that will be used by people who live in different countries, or speak different languages, or who have different expectations than ourselves.
Designing and developing information describes the processes of defining a technical communication project, determining how the content will be presented, developing and producing that content, and assessing the extent to which the content achieves its intended purpose.
Creating Technical Content
Producing Technical Content
Preparing World-Ready Content
Assessing Technical Content