About TCAbout Technical CommunicationLearn about the technical communication profession: its definitions, origins, and future. DefinitionWhat is "technical communication"? And what makes a "technical communicator"? The History of Technical CommunicationTechnical communication's origins as a discipline; how we grew from... Career Paths in Technical Communication"Technical communicator" is one of the few good jobs available in this difficult time for economies around the world. Learn about the types of work that technical communicators do, and how you can develop in this role. The Value that we Create for BusinessesTechnical communicators bring value to business development through their contributions to risk-management, user satisfaction, internal communication processes, and more. Our Ethical StandardsEvery profession (as compared to a job or a trade) has a stated set of ethical standards. Those who expect to be regarded as professionals should adhere to these standards, and call upon others to do so. Ethics of Technical Communication Professional OrganizationsTCBOK was created by the Society for Technical Communication. Learn more about the Society and other professional organizations that complement us. Future of Technical CommunicationOne of the joys of being a technical communicator is the chance to be on the leading edge of technologies and their impact on society. Find out more about where we are going. |
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Last modified April 14, 2013
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For Value Proposition: It's difficult to measure ROI and value proposition, and I think this section will be useful to readers only if it offers specific examples or best practices for measuring or calculating it. For example, if your company writes business goals every year, make sure your individual professional goals support those business goals and find specific ways to demonstrate how you help the business meet those goals. Perhaps include ideas for using metrics to measure the value an individual reading this page brings to their organization. Metrics might include, for example, things like reductions in customer service calls before and after a new help system is implemented.
Under Professional Orgs, you might add American Society for Training and Development (ASTD), which overlaps with STC regarding instructional designers.